Shipping policy

Processing time

Your order will be handmade before shipping, so please give us a little bit of time to create something you will love. Look out for any special messages from us above, as times may vary during busy periods/holiday seasons. 

  • Stationery: 1 - 3 business days before shipping
  • Design: 5 - 14 business days before sign-off

UK shipping services

  • Royal Mail First Class
    from £1.95

      EU shipping services

      • Royal Mail International Tracked & Signed (Airmail)
        from £9.20

      International shipping services

      • Royal Mail International Tracked & Signed (Airmail)
        from £11.30

      EU and International shipping information

      • during busy periods, delivery could be delayed by up to an additional 7 to 30 working days.
      • please contact us and request a Custom Order for international transactions totalling over 2kg, eg. 7+ A5 notebooks or 4+ A4 notebooks/journals.
      • Customs and import taxes
        • buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
        • to help Customs - the UK Post Office marks all our international mail as Commercial Goods and are marked as Paper products using the standard international Trade Tariff/Commodity Code

      Estimated delivery times

      • UK 1-2 business days
      • Europe: 7-14 business days
      • North America: 7-21 business days
      • Australia, New Zealand and Oceania: 7-21 business days
      • Asia Pacific: 7-21 business days
      • Latin America and the Caribbean: 7-21 business days
      • North Africa and the Middle East: 7-21 business days
      • Sub-Saharan Africa: 7-21 business days

      We cannot guarantee these delivery estimates. Actual delivery time will depend on the shipping method you choose, plus your local and national postal services.


      Packaging

      Depending on the item/s and quantity ordered and to keep your precious order safe - we use a combination of hard back envelopes, cardboard wraps or cardboard boxes.